Document Writer

Direct message the job poster from HCLTech

This project aims to enhance the quality, accuracy, and completeness of the Skills Boost Help Center documentation. The primary goals are to improve user experience, reduce support inquiries, and ensure all content aligns with the upcoming rebranding initiative.

Scope of Work :

Content Review and Revision :

• Thoroughly review all existing Help Center articles on the Skills Boost platform.
• Revise articles for clarity, conciseness, and accuracy.

Information Audit & Correction :

• Identify and rectify any broken links or outdated information within the existing documentation.
• Ensure all technical information and procedures are current.

New Content Creation :

• Identify gaps in the current Help Center content based on user feedback, support ticket analysis, or product updates.