Documentation Specialist

Job Description:
Job Purpose
The Documentation Specialist (Technical) is responsible for owning internal technical documentation across engineering and cross-functional teams. The role focuses on converting technical work, meeting recordings, and internal inputs into clear, structured documentation that teams can rely on.
Operating in a fast-paced and high-chaos environment, this role helps reduce knowledge leakage, improve internal alignment, and ensure the internal wiki remains accurate, searchable, and consistently written.
Role and Responsibilities
Technical Documentation & Knowledge Capture
Create and maintain internal documentation in the company wiki, including:
Technical implementation notes
Requirements, user stories, and functional specifications provided by engineering or product owners
Internal processes, runbooks, SOPs, and checklists using standardised templates and structure
Release notes and change logs where relevant
Software manuals an...