Documentation Supervisor

Main Duties & Responsibilities:

• Coordinates with the team for the immediate solution of clients' concerns
• Ensure quality and completeness of required documents of Pag-Ibig fund and Bank's
• Ensure on time updates and accuracy of status of accounts in the Masterlist and the System
• Manage the overall performance and output of all personnel under the Documentation Department to meet company expectations based on agreed policies, company targets and objectives
• Coordination with other Section (Sales Dept., Cash Management, Planning) concerns to address
• Ensure that all personnel in the Docs Department adhere to company policies and provides good customer service in the conduct of their duties and responsibilities
• Ensure loan release of accounts delivered to HDMF and various banks
• Maintain good relationship with other institution e.g Pag-Ibig Funds, Banks
• Ensure accurate and timely submission of reports from ...