Donor care officer

The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).

KPA 1: Cost & Inventory Management Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target. Maintains and validates equipment to ensure that repairs are done timeously. Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries. KPA 2: Stakeholder Relations Manages stakeholder relations at the blood drive and/or donor centre. Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table. Asks donors to read pamphlets/posters before medical assessment. Helps donors to complete donor forms and clarify any query they might have. Addresses and/or reports all compla...