Dot net support

Dot net support <br /> Document Management System (DMS) Support engineer role is positioned to offer IT technical support services on IT systems enabling Document Capture and document delivery services at Iron Mountain across Global site. DMS support Engineer engages with Scan operations staff across sites to diagnose, detect and fix DMS Systems technical issues restoring IT systems to Steady state operations.<br /> Be responsible for monitoring and troubleshooting Kofax, DSP, E2E reporting and Webstatus .net applications based on SQL server , deployed on Windows Server IIS.<br /> Work on incidents, requests and problem tickets<br /> Manage production deployments<br /> Manage major incidents<br /> Monitor Jobs and remediate any failures<br /> Communicate and coordinate issue status effectively with