DTickets Administration Assistance

Role: DTickets Administration Assistance

Location: Remote

Duration: 7+ Months

 

Only W2

Rate: $18-$25/hr

 

The DTickets Ticket Administration Contractor provides operational, administrative, and project support for DTickets portfolio management. This role is responsible for inbox management, TicketManager operations, reconciliation support, communications, and cross-functional coordination to ensure timely and accurate ticketing services for clients and internal stakeholders.

 

Key Responsibilities – Ticketing Operations & Inbox Management

• Manage the DTickets shared inbox by categorizing inquiries, responding to general questions, and troubleshooting TicketManager-related issues.


• Escalate critical or time-sensitive communications to Ticket Admins, Supervisors, or Managers as appropriate.

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