Dutch Customer Care Advisor for Fashion Retail

On behalf of our client, we are looking for a skilled Dutch Customer Support Specialist to join a fast-paced team!

We are looking for a motivated Dutch-speaking Customer Care Advisor  to join the team of a leading international fashion retailer. In this role, you will be the voice of the brand for our Dutch-speaking customers, ensuring every interaction reflects our commitment to simplicity, quality, and exceptional service. Whether by email, chat, or phone, you will help customers with care and efficiency, making their shopping experience seamless and enjoyable.

Key Responsibilities

• Respond quickly and professionally to customer inquiries across email, chat and phone
• Provide clear information about our products, services, and policies
• Resolve complaints with empathy and efficiency, escalating only when needed
• Support customers with orders, returns, and exchanges following company guidelines
• Keep customer info...