Dutch Customer Care Expert - Leading Coffee Brand in Lisbon

Cityjoboffers

Full time Lisbon, Lisbon Information and Record Clerks

Posted:

June 11, 2026

Location:

Lisbon, Lisbon, Portugal

Job Description

Description: Coffee lovers wanted! Come work and live in sunny Lisbon as a Dutch-speaking customer service expert for a leading coffee brand. Discover new cultures and enjoy attractive benefits.Providing excellent customer service via telephone, email and chat.
Acting as a brand ambassador and ensuring an optimal customer experience.
Handling incoming and outgoing contacts, responding quickly and accurately to customer queries.
Applying the brand tone to deliver a high-quality experience.
Utilising problem-solving skills to achieve First Contact Resolution.
Selling and promoting customer loyalty, and optimising order value.

Requirements:Fluent in Dutch (C2 level) and good in English (B2 level).
Excellent communication and interpersonal skills.
Passion for customer service and brand representation.
Problem-solving ab...
                

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Job Overview

Job Type: Full time

Location: Lisbon, Portugal

Posted: June 11, 2026

Deadline: July 21, 2026