Dutch Market: Customer Service Team Lead
SurgoJob Description
Team Manager - Customer Service Dutch Market
Surgo Cape Town, Western Cape, South Africa Full-Time Customer ServiceAbout this position
Contract: 6 Months |Cape Town | Office-Based
We are currently recruiting for an experiencedTeam Managerto join a dynamic customer services environment supporting the Netherlands market. This role is ideal for a strong people leader with a passion for operational excellence, team development, and continuous improvement.
Role Overview
The Team Manager is responsible for building and leading a high-performing, people-focused team culture that drives quality, engagement, and results. You will play a key role in translating business objectives into actionable team plans, ensuring operational targets are consistently achieved while fostering a positive and productive work environment.
Key Responsibilities
1. People Management & Development
Lead, coach, and devel...
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