Dutch-Speaking Customer Service Representative – Athens (On-Site)

Dutch-Speaking Customer Service Representative – Athens (On-Site)

Location: Athens, Greece
Start Date: 27 March 2026
Schedule: Monday–Sunday | Shifts between 08:00–00:00
Work Type: Full-time | On-site

Position Summary

We are hiring a Bilingual Customer Service Representative (Dutch + English) to join a structured support team in Athens.

This role focuses on handling inbound customer interactions, resolving inquiries efficiently, and ensuring all cases are documented and managed according to service standards.

Core Responsibilities

• Handle inbound customer calls and provide accurate assistance

• Record inquiries, feedback, and case details in the customer service system

• Manage complaints in line with internal escalation procedures

• Ensure all contacts are resolved within defined service level agreem...