Dutch-Speaking Customer Service Representative

Job Title: Dutch Speaking Customer Support Advisor
Location: Sofia, Bulgaria (On-Site)
Salary: EUR 2045 gross per month (x12) + EUR 100 performance bonus
Contract: Permanent

Job Overview

We are currently looking for Native Dutch speakers (C1–C2, Netherlands standard — no Flemish accents) with B2 English to join a Customer Support team in Sofia, Bulgaria. This is a fantastic opportunity to work in a fast-growing international environment while building a long-term career. Relocation candidates are welcome.

Responsibilities

• Provide customer support via phone, email, and chat
• Assist Dutch-speaking customers with inquiries and issues
• Ensure high levels of customer satisfaction
• Accurately document interactions in internal systems
• Follow company service standards and procedures

Requirements

• Dutch (C1–C2, near‑native — Netherlands standar...