Dutch Speaking Customer Support Advisor

Customer Support Advisor with Dutch (Medical Devices)

Introduction

A global leader in customer experience and business solutions is recruiting Dutch-speaking Customer Support Advisors for a prestigious project in Porto, Portugal. You will be supporting a world-renowned leader in insulin delivery and diabetes technology, providing empathetic and professional assistance to patients using advanced medical devices that improve lives across Europe.

Your Role

• Patient Care: Provide empathetic customer care and technical assistance for diabetes medical devices and accessories.
• Technical Support: Deliver troubleshooting and technical guidance for medical devices across multiple channels (phone, email, chat, and SMS).
• Order Management: Manage order intake, renewals, and related medical documentation in strict compliance with ...