Dutch-Speaking Logistics Customer Service Specialist

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a Logistics & Courier Company based in Greece. This role is perfect for individuals who are passionate about logistics, efficiency, and providing excellent customer care. As a representative, you will assist customers with their inquiries while delivering exceptional service in Dutch.
Key Responsibilities

• Manage customer inquiries related to logistics services, shipping details, and tracking information through phone, email, and live chat in Dutch
• Provide information on service options, delivery timelines, and pricing structures
• Assist customers with claims, issues, and resolutions related to shipments and deliveries
• Document all customer interactions accurately in our CRM system for tracking and follow-up purposes
• Collaborate with internal teams to ensure timely and accurate service delivery...