Dutch speaking Renewals Specialist

Position: Renewals Specialist

Location: Malaga, Spain

Employment type: Full-time

Work model: hybrid

Remuneration: Base salary + performance bonus

DUTIES AND RESPONSIBILITIES:

• Serve as the primary point of contact for customers throughout the contract renewal process, fostering trust and building long-term business relationships.
• Convert renewal opportunities into revenue by qualifying leads based on criteria such as budget, authority, need, and timeline.
• Engage with small and medium-sized businesses across various industries to understand their needs and identify potential upsell and cross-sell opportunities.
• Assess customers current product or service usage to recommend suitable upgrades, renewals, or complementary solutions in collaboration with internal sales and technical teams.
• Coordinate with multiple internal stakeholders to ensure the renewal process runs smoothly an...