Dutch Technical Support for Consumer Electronics & Home Appliances in Portugal

Summary

Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?

We are looking for a Dutch speaking Technical Support to join a global leader in consumer electronics and home appliance. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and fast-paced environment.

Key Responsibilities

• Offer tech support via phone and email for domestic appliance clients.
• Conduct initial diagnostics and troubleshooting with 60 available processes.
• Escalate complex problems to appropriate departments.
• Enhance client satisfaction by proactively resolving issues and using resources like YouTube tutorials.
• Handle minor repairs, follow-up on orders, and address complaints.
• Utilize three software programs for the support process.
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