Dutch+French speaking Junior Customer Experience Specialist

Location: Barcelona, Spain (On-site)

Start Date: ASAP
Schedule: 39 hours per week, Monday – Friday, 09:00 – 18:00
Department: Customer Service

About the Role

We are looking for a Dutch-speaking Customer Experience Specialist to join a leading team in the automotive industry.

You will act as the main point of contact for customers, assisting with inquiries and providing solutions while maintaining a high level of professionalism and customer satisfaction.

Key Responsibilities

• Provide high-quality customer support via phone, email, and other communication channels.

• Assist customers with inquiries related to automotive products, services, and processes.

• Deliver a premium customer experience in line with luxury brand expectations.

• Resolve customer i...