Duty Manager (174117)

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city center, Traders Hotel by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

Department: Front Office

Reports To: Rooms Division Manager

Job Summary: Duty Manager is responsible to oversee front office operations, guest satisfaction, and emergency response while ensuring safety and service excellence.

Key Responsibilities:
Maintain and update the Front Office/Reception manual to support hotel operations.

Ensure guest and employee safety during emergencies, prioritizing the hotel's interests.