Duty Manager - Avari Xpress Gulberg

Financial
Monitor and control departmental expenses aligned with budgets.
Ensure strict adherence to operational costs.
Strong understanding of CAPEX/OPEX and P&L to support cost-efficiency.
Operational Excellence
Oversee front desk operations and room inspections.
Maintain high standards of cleanliness, safety, and service quality.
Supervise, motivate, and retain front office staff.
Handle VIP arrivals, guest check-ins, and special requests.
Resolve guest and staff issues effectively, including conflict management.
Ensure compliance with Time & Attendance (T&A) for payroll accuracy.
Maintain logbooks, coordinate overbookings, fire alarms, and banquet changes.
Conduct regular inspections and tours for quality control.
Take full charge of hotel operations during night shifts.
Ensure proper shift audits, report incidents, and monitor high balances.
Oversee VIP arrangements and guest courtesies.
Guest Experience & Cultural Aw...