Duty Manager for Lounge Services

Take charge as the Duty Manager at Swissport’s Aspire Lounges, delivering top-notch guest experiences in a bustling airport setting. Lead a dynamic team while ensuring operations run smoothly.
In this managerial role, you will supervise Lounge Agents and handle daily operations effectively. Your responsibilities include ensuring compliance with financial targets and safety standards while providing exceptional customer service. Strong problem-solving abilities and leadership experience are crucial in this role.
Key Responsibilities:
• Oversee the team of Lounge Agents daily
• Direct staff assignments and monitor performance
• Ensure daily reports are accurate and submitted
• Maintain high standards in health and safety compliance
• Proactively manage guest service challenges
Requirements:
• High School diploma or equivalent needed
• Minimum three years in a supervisory capacity
• Excellent bilingual communication skills
• Strong attention to detail a...