Duty Manager - Ibis Styles Sydney Central

Located on the doorstep of Surry Hills & Oxford Street with 413 rooms, Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer! If you are a Duty Manager or experienced Front Office Supervisor looking for a change of pace or your next step, this is the role for you. 

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and mentor team members with true leadership ability that motivates the entire team.
• Ensure the smooth and efficient running of the Hotel's operation in absence of senior management with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests to reach a win-win situation.
• Process and assist with check-in and check-out of guests
• Respond to and coordinate emergency situations.