Duty Manager

Accor Kuala Lumpur, Federalტომბitious Territory of Kuala Lumpur, Malaysia

Duty Manager

Accor is inviting applications for the Duty Manager role.

Job Description

• Ensure the proper work of the operations and handle every situation happening during the night time around the hotel.
• Manage and motivate the front office team in line with the brand’s recommended behavioural guidelines, in order to provide personalised high‑quality guest services.
• Develop staff's skills and guide them in their professional development.
• Foster strong communication with other departments.
• Report directly to the Front Office Manager.

Qualifications

• Proven experience in a front‑office leadership role within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and guide a team.
• Excellent problem‑solving abilities...