Duty Manager

**Job Identification:** 208816
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** £30,895

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Manage daily hotel operations:** Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
+ **Delight our guests:** Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
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