Duty Manager

• During their duty the Duty Manager is expected to lead as an example in terms of appearance, attitude, equity & professionalism. Their main role is to ensure the proper work of the operations in the following sections: Front Desk, Group Coordinator, Operator and Business Centre.
• The Duty Manager will be available at the Hotel 24 hours a day.

Training and Human Resources

• The Duty Manager ensures all staff on duty is at all times immaculately groomed and wears correct and complete uniform.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
• The Duty Manager reports quickly any discipline problem to the Front Office Manager / Assistant Front Office Manager and must be fair in any staff disciplinary action required during their absence.
• The Duty Manager will ensure the full motivation of the team ...