Duty Manager

NOVOTEL
Full-time new delhi, delhi Other-General
Posted:
June 05, 2026
Location:
new delhi, delhi, India

Job Description

Job Description

  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Communicate with Front Office Manager on all matters regarding guest services & hotel operations
  • Ensure documentation of all guest related issues using the logbook
  • Sign media and supervise shift handover procedures
  • Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
  • Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently

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Job Overview

Job Type: Full-time
Location: new delhi, India
Posted: June 05, 2026
Deadline: July 15, 2026