Duty Manager

Company Description
Mama Shelter is a vibrant, design‑driven hospitality brand founded in 2008 by the Trigano family (co‑founders of Club Med). The brand creates lively, eclectic urban spaces blending creativity, community, affordability, and exceptional service. Collaborating with local partner (Lucrum Capital Pte Ltd), Mama Shelter is part of
Ennismore , a global collective of creative hospitality brands in joint venture with Accor.
Mama Shelter isn't just a hotel – it's a lively, creative, and welcoming space where guests feel like family. We're looking for a
Duty Manager
who thrives on challenges, loves people, and can keep Mama's vibe alive while ensuring smooth operations.
Job Description
What You'll Do
Act as the go-to person for daily operations and guest satisfaction. Supervise and support front office and other operational teams. Handle guest concerns with professionalism and a smile. Ensure compliance with Mama's standards and safety procedures. Step ...