Duty Manager

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep.

We’re focused on getting our guests more than ready. So we’re always ready. Are you?

**What’s the job?**

**Duty Managers (DM)s** play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Service Agent (GSA)’s execution of the consistent Holiday Inn Express guest experience.

In addition the DM will be a Champion in one of the four areas;

1. The **Guest Experience Champion** is pivotal to delivering our unique Guest Experience (UGE) and is responsible for consistent delivery of the Express guest experience. Key areas of responsibility will be efficiently anticipating t...