Dynamic 365 Solutions Specialist

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Job Title: Dynamics 365 Solutions Specialist

Location: Montreal

Job Type: Full time

Position Overview

As the Dynamics 365 Solutions Specialist, you will serve as the internal functional and technical owner of ACI’s Microsoft Dynamics 365 CRM platform. You will play a central role in ensuring the platform meets business needs while managing technical configurations, integrations, and system governance.

This position supports ACI’s efforts to reduce reliance on external developers by maintaining in-house platform expertise, especially in configuring CRM workflows, maintaining data quality, and integrating with systems like ERP (BC), marketing tools, and analytics platforms. The role will be critical...