Dynamic CRM Power Platform Consultant

Alltech Consulting Services
Contract Calgary, Alberta Computer Occupations
Posted:
February 25, 2026
Location:
Calgary, Alberta, Canada

Job Description

Job Description

Job Description

  • Monitors and evaluates performance, supports readiness, and assesses driver improvement in quality for Teams. Performs technical mentoring to share expertise. Contributes to team success by providing mentoring, coaching, and technical training as required.

  • Performs thorough case reviews; ensures progression of cases to solve increasingly complex technical issues. Acts as a case escalation point for engineers to unblock servicing and escalation processes; ensure team members have access to appropriate resources to find the resolution.

  • Advises case owners on out-of-scope escalation decisions. Drives case triage meetings to share knowledge with engineers and develop efficient solutions. Provides actionable process or technical feedback derived from case reviews to Service Delivery Managers, subject matter experts, and Technical Managers.

  • Collaborates on cross-team and cross-product te...
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    Job Overview

    Job Type: Contract
    Location: Calgary, Canada
    Posted: February 25, 2026
    Deadline: April 06, 2026