Dynamic Leader Enhancing Customer Experience in Skilled Trades

Drive customer excellence and team success as a Dynamic Leader in a skilled trades environment. Focus on coaching and building a team that delivers memorable customer experiences with enthusiasm and accountability.
In this pivotal role, you’ll guide your department to elevate the customer service standards through proactive leadership and insightful coaching. You will work closely with associates, enabling them to take ownership of sales interactions and enhance their product knowledge. The role requires collaboration across various internal teams to execute effective promotional strategies and ensure the showroom remains inviting.
Key Responsibilities:
• Coach associates to improve customer interactions
• Analyze sales metrics for team development
• Execute merchandising and promotional strategies
• Ensure optimal inventory management practices
• Provide energetic support during store operations
Requirements:
• Proven leadership experience in customer-focuse...