Dynamic Retail Experience Lead Role

Step into a Retail Experience Lead role at FIKA Company, where you will manage daily operations and elevate customer experiences. Supervise staff while ensuring compliance and excellence.
In this leadership position, your focus will be on opening and closing the retail store, assisting cashiers, and promoting a high standard of customer service. You'll educate team members, handle customer complaints, and motivate the sales team to meet targets effectively.
Key Responsibilities:
• Open and close retail store, enabling alarms
• Assist customers, offering product knowledge
• Provide ongoing team member training and support
• Uphold departmental procedures and standards
• Communicate changes affecting customer service
Requirements:
• At least 2 years in retail industry
• High school diploma or GED
• Strong troubleshooting and resolution skills
• Proven cash management experience
• Must have clear criminal record
Drive your career forward and creat...