Dynamic Service Delivery Leader in Ottawa

PQA Testing
Full-time ottawa, on Management & Operations
Posted:
June 04, 2026
Location:
ottawa, on, Canada

Job Description

Join PLATO as a Senior Manager to drive client success in Ottawa’s tech scene. Lead a dedicated team in delivering high-quality software services while promoting a diverse culture.
In this dual-role position, you will be a key player in both people management and project delivery at PLATO. Your leadership will empower your team, foster innovation, and build strong relationships with clients across the region. Cultivating a positive employee experience is a core focus, alongside managing client expectations and outcomes.
Key Responsibilities:
• Mentor and develop talented software professionals
• Manage delivery of various client projects
• Champion initiatives for employee engagement
• Facilitate strategic team and customer meetings
• Enhance PLATO’s brand through active community involvement
Requirements:
• Degree in IT or Business related field
• 10+ years progressive IT experience
• 5+ years in supervisory roles
• Experience as a consultant or lea...

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Job Overview

Job Type: Full-time
Location: ottawa, Canada
Posted: June 04, 2026
Deadline: July 14, 2026