Dynamics 365 Business Analyst

Job Description

Discovery & Requirements Gathering

• Understand current systems: Analyse how Sage is currently used, including financial processes, customer data, and integrations.
• Stakeholder interviews: Engage with finance, sales, support, and IT to understand pain points, workflows, and expectations.
• Gap analysis: Compare current Sage functionality with Dynamics 365 and identify gaps, overlaps, or improvements.

Documentation & Planning

• Document business requirements: Define detailed functional and non-functional requirements for the new system.
• Process mapping: Create as-is and to-be business process flows.
• Define data migration strategy: Work with technical teams to determine which data from Sage will move to Dynamics and how (format, structure, volume, etc.).

Solution Design Support

• Support system d...