Dynamics 365 Business Analyst

Job Information

Date Opened

01/09/2026

Job Type

Contract

Industry

Financial Services

City

Johannesburg

State/Province

Gauteng

Country

South Africa

Zip/Postal Code

2000

Job Description

Discovery & Requirements Gathering

• Understand current systems: Analyse how Sage is currently used, including financial processes, customer data, and integrations.
• Stakeholder interviews: Engage with finance, sales, support, and IT to understand pain points, workflows, and expectations.
• Gap analysis: Compare current Sage functionality with Dynamics 365 and identify gaps, overlaps, or improvements.

Documentation & Planning

• Document business requirements: Define detailed functional and non-functional requirements for the new system.
• Process mapping: Create as-is and to-be business process flows.
• Define data mig...