Dynamics 365 CRM Solution Architect

Join Canadian Solar as a Dynamics 365 CRM Solution Lead in Kitchener, Ontario, focusing on innovative CRM solutions. Collaborate extensively with stakeholders while enhancing customer engagement strategies.
This newly created role requires you to act as a solution lead and project manager for Dynamics 365 CRM. You will oversee implementations, define business processes, and ensure that all projects are delivered effectively. Your expertise will guide solution architecture and provide continuous operational support post go-live.
Key Responsibilities:
• Act as the Solution Lead and technical expert for Dynamics 365 CRM
• Oversee end-to-end CRM delivery from initial discovery to stabilization
• Ensure project alignment with budgetary and timeline constraints
• Maintain strong relationships with both business and IT stakeholders
• Create documentation for business requirements and process flows
Requirements:
• Educational background in Information Technology or s...