E-commerce Associate

FILINVEST COMPANY: CHROMA HOSPITALITY INC.

Job Description:

To manage the day to day Online activities related to hotel brandsite and third party website including CDS ensuring that rates and allocation are correctly appearing on all Online channels. Updating of Online bookings into hotels PMS and managing them until the guest has checked-in. This job will require working on weekends and holidays.

• Daily management of rates and availability for manages hotels
• Daily updating of close outs
• Responding to all guest requests within 24 hours. All arrivals in the next 48 hours should be responded to within 6 hours of receiving the request.
• Assist hotels with various reports pertaining to Online bookings.
• May involve management B2B close outs based on yielding strategy.
• On weekends, you may be required to check emails and take calls especially for last minute close outs etc.