E-Commerce Fulfillment Associate

JOB TITLE
E-Commerce Fulfillment Associate | MAF Retail | Head Office Kenya
ROLE SUMMARY
TheE-Commerce Fulfillment Associate is responsible of supporting with process guidance on the day-to-day execution of company's E-Commerce Operations, which includes Picking, Marshalling, Dispatching activities. When if needed the role holder can plug in and play and support on operation activates,
ROLE PROFILE
Support the day-to-day e-commerce fulfilment operations
Support process defining on picking, dispatch and last mile teams to ensure all activities are performed effectively and seamlessly.
Support 3P'L delivery service providers.
Monitor the production KPI's, picking rate, and work towards continuously improving it.
Understand, evaluate and problem solve for logistics, operations and other system process hurdles.
Ensure accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.
Ensure adequate actions taken ...