E‑Commerce Incident & Support Specialist

HCLTech

Full-time bogotá, bogotá, distrito capital Bases de datos, analítica y BI, Soporte técnico y administración

Posted:

May 28, 2026

Location:

bogotá, bogotá, distrito capital, Colombia

Job Description

HCLTech is seeking an IT professional with over 3 years of experience in providing technical support for E-commerce and digital platforms. You will play a critical role in ensuring operational continuity in high-traffic environments, troubleshooting incidents, and managing service requests. 
Your experience will involve monitoring payment gateways, API integrations, and ensuring effective communication with stakeholders regarding incident resolution. 
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Job Overview

Job Type: Full-time

Location: bogotá, Colombia

Posted: May 28, 2026

Deadline: July 07, 2026