E-commerce Manager- Vietnamese/ Filipino speaker

Key Responsibilities
Own and manage the global or regional product content syndication program across platforms such as Amazon, Walmart, Target, Carrefour, and others.
Develop and oversee the governance framework, SLAs, performance metrics (e.g., live SKU %, TAT, issue resolution), and quality benchmarks.
Lead cross-functional coordination among PIM/DAM teams, QA, content creators, eCommerce
marketers, and automation developers.
Oversee the workflow and data integrity across syndication platforms (e.g., Salsify, Syndigo, Alkemics, 1WorldSync). Proactively drive intake planning, forecasting, resource alignment, and task prioritization.
Ensure timely publishing and tracking of syndicated SKUs across all priority retailers.
Represent the syndication team in client governance meetings, performance reviews, and QBRs.
Monitor defect trends, audit failures, and retailer rejections, and lead RCA and resolution strategies.
Partner with automation teams to scale capabi...