E-commerce & Marketplace Operations Manager

We are seeking a hands-on E-commerce & Marketplace Operations Manager to own and scale our D2C and marketplace business. The role involves end-to-end ownership of Shopify operations, marketplace management, logistics, inventory planning, customer experience, and cross-functional coordination to drive growth, efficiency, and customer satisfaction. Responsibilities D2C & Shopify Operations - Manage Shopify CMS such as product uploads, collections, banners, A content, images, meta fields, and site hygiene - Ensure accuracy of pricing, inventory sync, product descriptions, and content - Coordinate website updates, launches, and seasonal campaigns Marketplace Operations & Growth - Manage day-to-day operations on marketplaces (Pepperfry, Tata Cliq, Nykaa Home, etc.) - Handle catalogue management, pricing, promotions, and visibility - Execute marketplace campaigns in coordination with marketing teams - Track SKU-level sales, conversion, and performance metrics Order Fulfillment & Logistics - ...