E-Commerce Operations Manager

We are urgently hiring E-Commerce Operations Manager for one of our clients.

• Manage daily e-commerce operations across websites, marketplaces, and digital platforms
• Ensure accurate product listings, pricing, promotions, and content updates
• Oversee order processing, fulfillment, returns, and delivery coordination
• Coordinate with warehouse, logistics, and supply chain teams for timely dispatch
• Monitor inventory levels and ensure stock availability across platforms
• Analyze sales performance, operational KPIs, and customer behavior reports
• Handle customer escalations and ensure high service quality standards
• Coordinate with marketing teams for campaigns, deals, and online promotions
• Ensure compliance with platform policies, SOPs, and company guidelines
• Identify process gaps and implement operational improvements
• Manage vendor, courier, and marketplace relationships
• Prepare dai...