EAME Customer Service Manager

Description

Role Overview:

We are hiring aCustomer Service Managerleadingan international customer service team (approx. 30-35 people) to ensure service delivery to clients in the chemical industry with a cost and service-minded approach. We are looking for an inspiringand experiencedleadercapable of driving transformationand standardisationacross teams and functions. This roleis responsible foroverseeing order to cash activities, ensuring compliance with industry regulations, and driving improvements to enhance customer experience. The ideal experienced candidate will have deep knowledge of supply chain and order to cash processes, and the ability to work cross-functionally with differentinternal and externalstakeholders.

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Role Responsibilities:

As aCustomer Service Manager, you willbe responsible for: