Early Career Trainee- Field Service Engineer

Job Description Summary Early Career Trainee Field Engineer based in Durban in the KZN Region will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the Durban and other assigned area.

Essential Responsibilities

• Technical: Maintains all models specific to a modality in the assigned area.
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.
• Act to ensure satisfaction to primary customers.
• Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Business growth: Assists in the growth and direction of business in his/her geograp...