Early Collections Analyst

The Collections Support Analyst I's role is to support collections processes through generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analysing information stored in our databases.
The analyst will handle ad-hoc investigations and analyses along with longer term pilots. Specific areas of Support Analytics to handle are TQAC team support, QA dispatch and evaluations support, and Collections Non-Voice strategy management.

What You'll Do:

• Meet and work directly with collections support analytics manager to help deliver key collections results
• Manage, extract and analyse information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage database environment, jobs and procedures
• Active...