EASTWOOD | Security Analyst

Department:     Information Technology, GISM Reporting to: Supervisor, Global Service Desk
Supervises: No FLSA: Exempt
Company Summary:
At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun Come and join our team today
Position Summary:
Responsible for the delivery of IT Global Service desk and associated support services for the user community across all Majorel Sites. Methods of delivery will include in via telephone, email and remote users.
Overall Responsibilities:
(This position may not include all of the listed duties, nor do all of the listed examples include all tasks, which may be found in this classification.)
Acts as the initial point of contact for phone calls, ticketing...