Easy CSR – Uber Ride Hailing App

Job Title: Customer Service Representative – Uber Account (Voice/Non-Voice)

Salary: Up to ₱30,000 + ₱25,000 incentives

Work Arrangement: 100% Virtual | No Final Interview Required

Location: Remote

Job Summary:
Join our team as a Customer Service Representative for the Uber Account Assist customers and driver-partners with inquiries, concerns, and account issues through voice or non-voice channels. Fast-track hiring and career growth opportunities await motivated individuals who provide exceptional service.

Key Responsibilities:

• Handle inbound/outbound customer inquiries via phone, chat, or email
• Provide accurate information regarding rides, fares, payments, and account concerns
• Resolve complaints professionally and promptly
• Document customer interactions accurately
• Meet performance and quality standards

Qualifications:

• Minimum 12 months BPO experience (HS Old Curriculum: 3...