ECMS Support Engineer

Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ECMS Support Engineer to join our team in Cyberjaya, Selangor (MY-10), Malaysia (MY).
Roles/Responsibilities
Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.
Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.
Support diverse jurisdictions comprising of SG, MY, CN, International
Fine tune applications and systems for high performance and higher volume throughput
Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
Conduct review of technical and functional solutions from enhancement/pr...