eCommerce & Marketing Associate

Job Overview: As our eCommerce & Marketing Associate, you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic, conversion, and customer retention. This is a 360-degree role requiring a unique mix of operational discipline, analytical tracking, and creative execution. Key Responsibilities: eCommerce Operations Manage storefronts (Shopify), ensuring accurate product listings, pricing, and inventory levels. Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping. Optimize the storefront user journey to improve conversion rates and remove checkout friction. Monitor and resolve customer inquiries, returns, and delivery escalations. Digital Marketing Launch, monitor, and optimize paid ad campaigns across Meta, Google Ads, and TikTok. Manage the organic social media calendar and schedule content. Bu...