eCommerce & Marketplace Manager

About Puppy Diary | 关于小狗日记 Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need - all in one place. Key Responsibilities | 主要职责 . Drive marketplace growth - identify opportunities through data, competitor benchmarking, and user behaviour insights. . Plan and execute promotional campaigns (8.8, 9.9,10.10, 11.11, CNY Puppy Specials) and seasonal marketing drives. . Manage seller listings and product pages to ensure accuracy, quality, and discoverability. . Track weekly platform performance (GMV, conversion, traffic) and report monthly to leadership. . Coordinate with logistics, customer service, and content teams to ensure smooth platform operations. . Handle customer escalations and ensure a high-quality experience for puppy parents on the platform. . Support onboarding of new sellers and service providers as directed by leadership.
What We're Looking For | 任职要求 . 3-5 years ...