Ecommerce Operations Manager

**About Sidekick**
At Sidekick, our mission is simple: help people recover faster from persistent injuries. Trusted by Olympic champions and everyday individuals, our products have been featured in Men’s Health, Running Magazine, and more. With 94% of users reporting relief from chronic pain, we’re on a mission to become the go-to injury relief brand.
**About the Role**
We are seeking a highly driven **Operations Manager** to oversee customer service, logistics, and revenue growth. This role is perfect for someone who thrives in fast-paced environments, excels at streamlining operations, and can spot and execute revenue opportunities.
The role focuses on three key areas:
- **Operational Excellence**: Ensure smooth daily operations, including timely order fulfillment and customer service. Lead and support team members in developing SOPs and knowledge bases to improve efficiency.
- **Revenue Generation**: Identify and implement growth strategies such as new market expan...