eCommerce & Retailer Program Manager

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eCommerce & Retailer Program Manager

Richmond Hill, ON (on-site - 5 days a week)

Reporting directly to the Online Business Lead, the eCommerce & Retailer Program Manager will lead on the planning, implementation, and evolution of both our national ecommerce platform as well as our digital retailer program. You will focus on driving market growth and ensuring a seamless customer experience from online to instore and streamline adoption of Volvo Cars Canada content with adherence to brand guidelines.

The eCommerce & Retailer Program Manager will partner with our digital retail vendor and certified website vendors, as well as our network of 37 Volvo Cars Retailers to ensure the customer journey is accurate and effective, integrates with the Volvo Cars and Retailer digital tools with an intuitive premium customer experience that aligns with the understated luxury Volvo brand and achieves our b...